Disruptions worry business travelers. More than a quarter of global business travelers are willing to decline a business trip due to the likelihood of delays or cancellations.
The challenge for company leaders and travel managers is that, travelers, when on the road, are out of their control. To help business travelers, the solution lies in simplifying the pre- and post-portions of the business trip.
In a Forrester survey of decision-makers, 76% of respondents said increasing automation to improve efficiency and productivity is a high or critical priority, with two-thirds citing a more automated travel and expense platform to reach that goal.
These disruptions, whether due to a pandemic, a global IT outage, geopolitical conflicts, or extreme weather events, have compelled people to take unanticipated steps, underscoring the critical need for more resilient business travel solutions.
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