Starbucks Corp. (NASDAQ: SBUX) shareholders are tired of poor results. Long wait times frustrate customers.
Company focuses on addressing long wait times with the 'Siren Craft System' and workflow changes; results to be evaluated in three months.
Customers and investors can provide feedback through Starbucks' 'Customer Contact Center' for improved service and addressing concerns.
Sections like 'mobile,' 'Starbucks Rewards,' and 'Starbucks Card' in the contact center are particularly useful for app users and loyal customers.
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