"One year ago, Sam Altman, the C.E.O. of OpenAI, made a bold prediction: "We believe that, in 2025, we may see the first AI agents 'join the workforce' and materially change the output of companies." A couple of weeks later, the company's chief product officer, Kevin Weil, said at the World Economic Forum conference at Davos in January, "I think 2025 is the year that we go from ChatGPT being this super smart thing . . . to ChatGPT doing things in the real world for you." He gave examples of artificial intelligence filling out online forms and booking restaurant reservations."
"Chatbots can respond directly to a text-based prompt-by answering a question, say, or writing a rough draft of an e-mail. But an agent, in theory, would be able to navigate the digital world on its own, and complete tasks that require multiple steps and the use of other software, such as web browsers. Consider everything that goes into making a hotel reservation: deciding on the right nights, filtering based on one's preferences, reading reviews, searching various websites to compare rates and amenities. An agent could conceivably automate all of these activities."
"The C.E.O. of Salesforce, Marc Benioff, who has claimed that half the work at his company is done by A.I., predicted that agents will help unleash a "digital labor revolution," worth trillions of dollars."
Predictions place the arrival of autonomous AI agents in 2025 capable of performing multi-step digital tasks and interacting with other software. Agents can navigate browsers, fill forms, book reservations, and compare options, automating complex workflows such as hotel bookings. Advances in 2024, including notable proficiency in computer programming and demonstrations of coding agents, accelerated agent feasibility. Effective agents could replace human employees for many digital tasks, producing large productivity gains and substantial economic shifts. Some foresee a substantial "digital labor revolution" worth trillions of dollars if agents materially change company output.
Read at The New Yorker
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