Nick Bloom and his coauthors conducted a study comparing hybrid and full-time in-office work at the China-based online travel firm Trip.com, using a randomized, controlled trial. The group with hybrid schedules exhibited significantly lower turnover and higher job satisfaction without noticeable differences in performance reviews or promotion rates, even up to two years after starting.
The study offers concrete data that can be presented to CEOs by CHROs and talent leaders to counter resistance to offering hybrid work schedules. While it doesn't analyze full-time remote work, it highlights the positive impact of hybrid arrangements.
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