Despite the initial hype, slow deployment and low success rates are commonplace across most industries, with only 25 percent of planned projects fully implemented.
Retailers lead in deployment, revenue, growth, and have the second-highest total AI deployments across all sectors, with strong financial benefits such as increased revenue and cost savings.
Pre-pandemic, the retail industry lagged in technology investments, but now nearly 50 percent have a positive view of AI, leading to successful AI deployment rates.
Retailers are under pressure to innovate, driving technology adoption for customer experience enhancement; balancing AI rewards, costs, and potential risks is crucial for future success.
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