""Each embodied agent has its own identity, dedicated access to organizational systems and applications, and the ability to collaborate with humans and other agents," states a Microsoft product roadmap document. "These agents can attend meetings, edit documents, communicate via email and chat, and perform tasks autonomously." Redmond will sell these "agentic users" in the "M365 Agent Store" and make them discoverable in its Teams collaborationware tools."
"Microsoft licensing specialist Rich Gibbons says he's seen additional documentation provided to M365 admins that mentions a license called "A365" - he thinks that's a reference to a product called "Agent 365" - and which states that "Admins assign the required A365 license at the time of approval. No additional Microsoft 365 or Teams license is required." A Microsoft MVP named João Ferreira appears to have seen the same document, and also mentioned the A365 license."
"Ferreira says agents will have their own email address, Teams account, an entry in enterprise directories (either Entra ID or Azure AD), and even a place on the org chart. "They can participate in meetings, send and receive emails and chats, access enterprise data, and learn from interactions to improve over time," he wrote. Microsoft's documents suggest the agents will debut later in November."
Microsoft is introducing a new class of AI agents that operate as independent users within enterprise workforces, each with its own identity and dedicated access to organizational systems and applications. These agents can attend meetings, edit documents, send and receive emails and chats, access enterprise data, collaborate with humans and other agents, and perform tasks autonomously while learning from interactions. Microsoft will sell agentic users via an M365 Agent Store and make them discoverable in Teams. Documentation references an A365 license that admins assign at approval, and a targeted release is planned for late November.
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