Klarna's AI-powered chatbot is already taking on the load of 700 human workers
Briefly

The bot has a customer satisfaction rating that is on par with its human equivalent. It also has higher accuracy than humans, with a 25% decrease in repeat inquiries.
For decision-makers worldwide to recognize this is not just 'in the future,' this is happening right now.
Read at ReadWrite
[
add
]
[
|
|
]