I'm the Sam's Club CEO and I've got an AI leadership reality check: let purpose, not promise, guide investment | Fortune
Briefly

I'm the Sam's Club CEO and I've got an AI leadership reality check: let purpose, not promise, guide investment | Fortune
"While AI's potential is enormous, cross-industry data indicates that as many as 95% of AI deployments fail to yield significant results. Meanwhile, negative headlines about workforce changes place blame on AI when this can often mask more nuanced business challenges. The questions I most often hear from other business leaders include hi: When will investments in AI deliver an ROI? When will it improve performance? And what does it mean for our people?"
"Lead with what defines your business Change is constant, and AI is accelerating that change even faster. In moments like this, leaders must find and hold steady to purpose - and let core principles guide every decision to navigate whatever comes next. At Sam's Club, our technology decisions are grounded in something that is core to who we are across Walmart: which includes these key words: We are people-led and tech-po"
Artificial intelligence is reshaping organizations and will determine the next generation of leaders. Clear strategy and intentional leadership are essential to drive adoption and mass utilization. Cross-industry data indicate up to 95% of AI deployments fail to yield significant results. Negative headlines often blame AI for workforce changes that can mask nuanced business challenges. Leaders commonly ask when AI investments will deliver ROI, improve performance, and what AI means for employees. Successful shifts from experimentation to impact depend on how companies apply AI technologies. Sam's Club's multi-year AI journey changed operations, associate work, and member shopping. Every AI decision should be grounded in purpose.
Read at Fortune
Unable to calculate read time
[
|
]