Humane's recall of 10,500 charging cases for the AI Pin reveals ongoing issues with product safety, indicating a struggle to regain customer trust.
The lithium polymer battery in the Charge Case Accessory poses a potential fire hazard, prompting recalls and raising concerns about the overall safety of Humane's products.
In light of overwhelming negative feedback and slow sales, Humane reduced prices for the AI Pin, further complicating its market position and future.
Consumers will have the option of a full refund or a replacement for the recalled charge cases, as Humane works to restore confidence in its products.
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