At DBS, we view AI not as a replacement for human interaction, but as a powerful co-pilot to reduce toil for our employees so that they can deliver differentiated outcomes for our customers...
What sets our approach apart is a laser focus on creating an omnichannel, multilingual AI solution that seamlessly integrates across various customer touchpoints - from phone calls to emails...
#ai-in-banking #customer-experience-enhancement #operational-efficiency #omnichannel-strategy #data-security
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