Symphony, the markets infrastructure and tech firm, is teaming up with Google (GOOGL.O) to ramp up its voice analytics offering to banks and investment firms, executives told Reuters, as regulators get tough on communications compliance.
The U.S. Securities and Exchange Commission has imposed more than $2 billion in fines for missteps in this space, largely linked to the failure to track or record business-related text messages sent over unauthorised platforms during COVID-19 lockdowns.
"Generative AI has the potential to transform the trading landscape from automating routine tasks to identifying potential misconduct through anomalies in data," said Zac Maufe, global head of Regulated Industries, at Google Cloud.
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