Ninety six percent of senior bank leaders say they are far more involved in technology and IT purchase decisions due to increased interest in generative AI.
A significant number - 47% of banking executives - say their banks have taken the plunge and are in the proof-of-concept stage of generative AI implementation while 35% say they are currently piloting and testing use cases.
Fintech firms aiming to sell generative AI services to banks would be wise to heed the AI fears, concerns, and preferences of bank executives and their corporate board members.
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