
"The average American's experience with genAI has, to date, been defined by dropping quality and growing distrust. Social media is overrun with fake people and stories."
"The failure of genAI tools to live up to their significant hype has been so universally recognized that even Merriam-Webster has chimed in, announcing 'slop' as the dictionary publisher's word of 2025."
"Tech companies and AI researchers overstated the technology's actual capabilities from the jump. They framed AI as something companies should 'do' to keep up, rather than as something organizations and people might use to advance toward specific goals."
The initial excitement surrounding AI has waned as consumers experience disappointing results. Many Americans feel that generative AI has not delivered on its promises, leading to distrust. Issues such as fake content on social media and AI-driven scams have contributed to this sentiment. The disconnect between tech companies and consumers was highlighted during the Super Bowl, where vague AI advertisements failed to resonate. Moving forward, specificity in AI applications is essential to reshape public perception and meet practical needs.
Read at Inc
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