The early 1980s saw the launch of the internet and the era of big data, shaping global business profoundly. Today, the rapid development of artificial intelligence is driving a significant cross-industry shift, paralleling past revolutionary moments.
Advancements in technology like generative AI, rule-based systems, low-code tools, and machine learning algorithms have kept organizations competitive through data-driven insights and analytical capabilities.
Companies embrace Business Process Optimization tools (BPOs) to improve efficiencies and enhance employee and customer experiences, revolutionizing work operations.
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