Products are designed to cater to the marginal user. Someone with short attention span and no tolerance for complexity. Meanwhile, features that appeal to more sophisticated users are removed in order to maximize the number of users who keep using the app

UX design

The Tyranny of the Marginal User
A digital nightclub. And I just don't expect to meet my wife in a nightclub.
Reddit and Craigslist remain incredibly useful and valuable precisely because their software remains frozen in time. Like old Victorian mansions in San Francisco they stand, shielded by a quirk of fate from the winds of capital, reminders of a more humane age.
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