#virtual-assist

#virtual-assist

X's new AI-powered auto-translate option will enable users worldwide to read posts from other regions, enhancing accessibility and engagement across diverse languages.

With the launch of Acrobat Spaces, Adobe aims to provide students with a comprehensive tool for creating study materials, competing with existing AI solutions like Google's NotebookLM and Goodnotes.

Estefania Angel noticed that while her company helped other enterprises set up AI, it did not use those systems internally. She began using AI apps in Slack, Outlook, and Google to track assignments, which garnered attention from her superiors.

Artificial intelligence is undergoing a fundamental transformation, moving beyond the screen-based interactions that have dominated consumer technology for the past decade. At this year's Consumer Electronics Show (CES) in Las Vegas, the shift became particularly evident as companies showcased AI systems designed to operate directly with physical devices and smart home environments. The evolution represents a significant departure from current AI assistants, which remain largely confined to specific devices or require explicit user commands.

There were specialists monitoring dashboards, tuning AI behavior, debugging API failures, and iterating on knowledge workflows. One team member who had started their career handling customer questions over chat and email (resetting passwords, explaining features, troubleshooting one-off issues, and escalating bugs) was now writing Python scripts to automate routing. Another was building quality-scoring models for the company's AI agent. This seemed markedly different from the hyperbole I'd been hearing about customer support roles going away in large part due to AI.