The perpetual licensing model, where you would pay a one time fee for the software and own that version forever, has been rapidly declining. The dominant model today is where the customer pays a recurring fee. This could be per user or per tier for a given term.
On this episode of the UpLevel View podcast, hosts Steph Corey and Ken Callander talk with Grubhub's Katie Armistead about how legal teams are bringing order to the chaos with phase-based fees, risk-sharing, and value-driven pricing. Changing Models It can often be difficult to convince members of a corporate law department to switch pricing models. Here, Steph and Katie share some factors that can convince a team to make this change.
In 2025, businesses must think beyond the old ways and embrace new strategies for growth and efficiency. A key component of this shift is enhancing value through creativity, whether that means refining service delivery, optimising customer experience, or using tools like a collage editor to visually engage with clients. These small, but effective innovations can set service based businesses apart in a competitive market.
Private practice lawyers were more than five times as likely as their in-house counterparts to choose hourly billing, while in-house counsel were more than twice as likely to choose value-based or outcome-driven pricing.