#unconscious-bias

#unconscious-bias

Ladder of inference is a step-by-step process that you naturally follow while making decisions. The seven steps of this decision-making process are observation, data selection, interpretation, assumptions, conclusion, beliefs, and action. The ladder of inference is a metaphorical model of cognition and action designed by an American business theorist, Chris Argyris, in the 1970s. He created it to help people understand the decision-making process and avoid jumping to wrong conclusions. It was later popularized by Peter Senge in his book 'The Fifth Discipline'.

In the 1980s, one of my psychology professors at the University of Toronto advocated against using labels for psychological or psychiatric diagnoses. "Why not?" I questioned. "How else will we know what illness they have? Labels being bad sounds like psychological mumbo jumbo." By the end of that school year, I understood how labels stigmatize and limit recovery. Humans use labels to distinguish between themselves and those not like them.