#technical-documentation
#technical-documentation

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Developer fought for the right to write, but lost boss fight

A lone developer’s carefully written user manual was heavily rewritten by a bureaucratic technical-writing team, causing miscommunication, animosity, and escalation to management.

Software development

fromClickUp

2 months ago

How to Write Technical Documentation (Templates & Examples)

Technical documentation simplifies complex information for specific audiences, helping them successfully use products or processes.

fromTheregister

3 months ago

Tech support team won pay rise for reading manuals

While the documentation was extremely thorough, it was sometimes difficult to know where to look for any particular piece of information. Things were always correctly cross-referenced but sometimes the process of tracking the flow of any particular function could take you across many of the dozens of manuals.

Tech industry

#user-experience

fromMedium

5 months ago