#social-emotional-engagement

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fromTheregister
3 days ago

People have empathy with AI... when they think it's human

Human-attributed responses were rated as more empathic and supportive, and elicited more positive and fewer negative emotions, than AI-attributed ones. Moreover, participants' own uninstructed belief that AI had aided the human-attributed responses reduced perceived empathy and support. These effects were replicated across varying response lengths, delays, iterations and large language models and were primarily driven by responses emphasizing emotional sharing and care.
Science
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