#problem-diagnosis

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Software development
fromTheregister
1 week ago

Server crashes traced to one very literal knee-jerk reaction

A telemarketing company's IT team discovered their test server's mysterious crashes were caused by a colleague's physical action in the server room, not software or hardware failure.
fromMedium
8 months ago

Avoiding UX malpractice

"Sure, we have our fancy problem statement, but we haven't understood the type of problem it is. We understand the symptoms. Now we need a diagnosis."
UX design
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