fromInfoQ
4 days agoHow Dropbox Built a Scalable Context Engine for Enterprise Knowledge Search
Dropbox engineers have detailed how the organization was able to build the context engine behind Dropbox Dash, demonstrating a shift towards index-based retrieval, knowledge graph-derived context, and continuous evaluation to support enterprise AI knowledge retrieval at scale. The design points to a broader pattern emerging across enterprise assistants, whereby teams are deliberately constraining their live tool usage and instead relying more heavily on pre-processed, permission-aware context to speed latency, improve quality and ease token pressure.
Artificial intelligence