#knowledge-base

#knowledge-base

A shared knowledge base aligns specialized AI agents by providing common context, memory, and organizational knowledge to improve coordination, accuracy, and governance.

Unthread uses Slack-native AI bots to automate support, replace or integrate ticketing systems, and create a self-updating enterprise knowledge base.

A centralized, AI-augmented knowledge base with accurate search, structured authoring, and access controls is essential to prevent wasted time and duplicated work.

37% of online shoppers abandon purchases because they can't find answers.