When I Became President of KFC, Franchisees and Corporate Hated Each Other. But I Believed This Behavioral Theory Could Bring Them Back Together. | Entrepreneur
Leadership requires trust and understanding of franchisee concerns to revitalize KFC's business.
Applying Theory Y management principles can foster responsibility and creativity in struggling organizations.
The most hated KFC in America is at LAX. Our research confirms it
Customer experiences at KFC vary widely due to differences in franchise management, despite expectations of consistency across locations.
When I Became President of KFC, Franchisees and Corporate Hated Each Other. But I Believed This Behavioral Theory Could Bring Them Back Together. | Entrepreneur
Leadership requires trust and understanding of franchisee concerns to revitalize KFC's business.
Applying Theory Y management principles can foster responsibility and creativity in struggling organizations.
The most hated KFC in America is at LAX. Our research confirms it
Customer experiences at KFC vary widely due to differences in franchise management, despite expectations of consistency across locations.