#hospitality-service

#hospitality-service

To anybody who frequents pubs and dislikes feeling as if they are waiting at a bank, Loebenberg's exasperation is all too familiar. Pubs, bars, taprooms and watering holes of all descriptions are a cornerstone of British culture, where, for as long people have been able to buy ale, an unspoken system has been in place: come to the bar and a bartender will serve you at their leisure. This system, however, has seemingly been upended by a new way of ordering drinks.