Are you 80% angry and 2% sad? Why emotional AI' is fraught with problems
Emotional AI claims to recognize emotions in voice and facial expressions for empathic responses, impacting various industries and potentially raising ethical concerns. [ more ]
Softbank unveils plans to cancel out angry customer emotions using AI
SoftBank is developing 'emotion-canceling' AI technology to alter the voices of angry customers to sound calmer during customer service calls. [ more ]