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fromTechCrunch
22 hours ago

Wonderful raised $100M Series A to put AI agents on the front lines of customer service | TechCrunch

Israeli AI agent startup Wonderful has raised $100 million in a Series A round led by Index Ventures, with participation from Insight Partners, IVP, Bessemer, and Vine Ventures. The large round, in a market already crowded with AI agent startups, suggests Wonderful has convinced top tier investors it's not just another GPT wrapper, but a company building the infrastructure and orchestration that could scale if multi-agent systems take off.
Artificial intelligence
Artificial intelligence
fromZDNET
1 month ago

Meta gives advertisers new AI personalization tools - while using your chats to target content

Meta offers a free Business AI agent via Meta Ads to automate online customer support, sales assistance, and ad personalization for small and medium businesses.
Artificial intelligence
fromIT Pro
2 months ago

Marc Benioff says Salesforce has already cut 4,000 customer support staff for AI agents - and workforce productivity hasn't dipped

Salesforce reduced customer support headcount from about 9,000 to 5,000 by deploying Agentforce, maintaining comparable support quality while increasing automation and productivity.
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