#customer-relationship-management

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TechRepublic
1 week ago
Marketing

How to Create Effective CRM Strategy in 8 Steps

CRM strategy is essential for understanding and meeting customer needs, enhancing customer experiences, and driving business profitability. [ more ]
#data-management
Restaurant Dive
3 weeks ago
Marketing

McDonald's to focus on digital marketing with new fund

McDonald's introducing Digital Marketing Fund on Jan. 1, 2025 to boost digital investments and competitive edge. [ more ]
TechRepublic
2 months ago
Artificial intelligence

Leveraging an AI-powered Salesforce CRM Will Require Better Data Management

Artificial intelligence can help achieve a 360-degree view of the customer in CRM.
Data management mastery for Salesforce includes key steps like master data management and AI feature enablement. [ more ]
moredata-management
TechCrunch
4 weeks ago
Startup companies

When a startup is better off saying no to revenue | TechCrunch

Generating revenue early is crucial for startups to demonstrate growth and attract investor funding. [ more ]
TechRepublic
1 month ago
Marketing

CRM Cycle: Understanding CRM Process and Stages

Understanding CRM cycle stages crucial for managing customer relationships and maximizing business benefits. [ more ]
TechRepublic
2 months ago
Marketing

7 CRM Best Practices for Businesses in 2024

CRM systems are essential for optimizing sales processes and improving customer relationships
A good CRM strategy involves understanding customer needs, continuous improvement, and fostering customer-centric culture [ more ]
TechRepublic
2 months ago
Business intelligence

Microsoft Dynamics 365 Cheat Sheet: Modules, Benefits & More

Dynamics 365 is beneficial for businesses of all sizes in enhancing workflow capabilities and efficiency.
The cloud-based suite offers customization, scalability, and integration capabilities for tailored operational data analysis. [ more ]
TechRepublic
2 months ago
Business intelligence

Sage CRM Review (2024): Features, Price, Pros & Cons

Sage CRM caters to small and midsize businesses with lead capturing, customer support, product catalogs, collaboration tools, survey creation, and real-time reporting.
Sage CRM offers both cloud and on-premises solutions, particularly beneficial for the construction industry, but lacks upfront pricing details, requiring direct contact for inquiries. [ more ]
Bootstrap Creative
6 months ago
Marketing

HubSpot Tutorial for Beginners: A Quick Overview 2024

HubSpot CRM helps businesses track leads, automate marketing, and provide customer service.
Key features include contact management, sales pipeline, marketing automation, customer service, and reporting. [ more ]
TechRadar
3 months ago
Software development

CRM vs CMS: What are the key differences between a customer relationship management software and a client management system?

CRMs and CMS platforms may sound similar but are actually quite different. [ more ]
TechRepublic
3 months ago
Business intelligence

What Is Customer Relationship Management (CRM) Software

Customer relationship management software helps organize data, manage lead pipelines, and optimize business workflows.
There are four types of CRM: analytical, operational, collaborative, and marketing. [ more ]
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