fromBusiness Insider
23 hours agoStarbucks CEO Brian Niccol explains what he's gotten wrong in his first year
Initially, we had taken the tactic like 'hey, we just got to get this business turned around and then we'll start talking about what's going on,' and the reality is we needed to get into conversation from day one so people understood, transparently, what we are trying to do with Starbucks,
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