Ofcom has opened formal investigations into BT and Three after mobile outages this summer left Britons unable to make calls - including to emergency services. The UK's telecoms regulator said on Monday it is examining whether the two operators failed to meet their regulatory obligations after widespread call service disruptions affected millions of users. According to Ofcom, BT notified the watchdog of a software issue on July 24 and 25 that knocked out mobile call services on its EE network nationwide, preventing BT and EE customers
A spokesperson for BT stated, "We're currently addressing an issue impacting our services. We're working urgently to fix this issue and will provide a further update as soon as possible."
