fromSmashing Magazine
2 weeks agoGiving Users A Voice Through Virtual Personas - Smashing Magazine
All of these decisions shape how users experience your product or service. And most of them happen without any input from actual users. You do the research. You create the personas. You write the reports. You give the presentations. You even make fancy infographics. And then what happens? The research sits in a shared drive somewhere, slowly gathering digital dust.
UX design