Canada news
fromMarTech
10 minutes agoBad AI customer agent bots are a growing brand risk | MarTech
AI agents can invent policies or behave improperly, causing customer harm, legal exposure, and brand damage when governance and oversight fail.
The company previously told me that Threads users had options to see "fewer" posts from the bot in their feeds through muting or using the "not interested" button that informs the app's recommendations. People can also hide replies to their own posts if someone loops in the AI.
We show that diet plans generated by AI models tend to substantially underestimate total energy and key nutrient intake when compared to guideline-based plans prepared by a dietitian. Following such unbalanced or overly restrictive meal plans during the teenage years may negatively affect growth, metabolic health, and eating behaviours.
As AI becomes integrated into daily life and personal decision making, it is unsurprising that many people are consulting AI for assistance with depression, anxiety, and other mental health concerns. Mental health chatbots, self-help applications, and large language models can provide immediate responses, emotional validation, and structured coping strategies.
Last August, Adam Thomas found himself wandering the dunes of Christmas Valley, Oregon, after a chatbot kept suggesting he mystically "follow the pattern" of his own consciousness. Thomas was running on very little sleep-he'd been talking to his chatbot around the clock for months by that point, asking it to help improve his life. Instead it sent him on empty assignments, like meandering the vacuous desert sprawl.