"The moment the app loaded, a bright yellow banner appeared across the top of the screen: We're not calling you If the caller says they're from Robinhood, they're not - hang up. It wasn't just another static security warning that you scroll past without reading. It felt alive. It was responding to what I was doing in real time. For those unfamiliar, Robinhood is a US-based finance app known for stock trading and investing. They've recently expanded into offering a credit card."
"Robinhood's design team clearly thought about that. Instead of showing a warning somewhere deep in the FAQ or in a one-time onboarding message, they built a context-aware alert. Here's why it works so well: It's timely - The warning appears at the exact moment the risk is highest. It's clear - The language is plain and leaves no room for confusion. It's actionable - It tells you exactly what to do next. It's unintrusive - It only shows when relevant."
A finance app detects when a user is on a phone call and displays a bright, context-aware yellow banner that reads 'We're not calling you If the caller says they're from Robinhood, they're not - hang up.' The alert appears only during calls rather than being permanently present in the interface. The design targets a common scam in which fraudsters impersonate banks to extract sensitive information while users are distracted. The alert is timely, clear, actionable and unintrusive. This approach reduces alert fatigue by providing just-in-time guidance exactly when risk is highest, increasing the likelihood that users will follow security advice.
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