"We built the agent to help users tap into the insights of thought leaders and experts, and to give experts new ways to share their knowledge and reach new audiences. Based on the feedback we've received, we clearly missed the mark. We are sorry and will do things differently going forward."
"Our broader vision is to solve the "last mile of AI" by bringing the power of LLMs to people where they are, inside their flow of work, at the exact moment they need it. As we innovate at the edge of AI, it is important to us that we continue to seek the best ways to help people feel agency over technology."
A company has decided to disable its Expert Review feature to reimagine how it functions. The feature was originally designed to connect users with expert insights and provide thought leaders with new platforms to share knowledge. However, feedback revealed the implementation fell short of its intended purpose and failed to adequately represent experts' interests. The organization acknowledges this shortcoming and apologizes. Moving forward, they commit to giving experts genuine control over their representation and involvement. The company's broader mission focuses on solving the final implementation challenges of AI by integrating language models into users' workflows at critical decision moments. They emphasize maintaining user agency and ensuring people can customize technology to their specific needs.
Read at The Verge
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