"A report says that officials from all 19 Defense Department (now also called Department of War) components that auditors questioned "told us their use of telework and remote work maintained, and in some cases improved, mission productivity and efficiency. For example, officials from several components stated that telework and remote work increased their ability to service clients and partners around the world by expanding available communication and collaboration tools and extending personnel availability outside of normal facility operating hours.""
""Conversely, officials cited challenges of telework and remote work related to mission productivity and efficiency. For example, officials from some components stated that telework reduced opportunities for informal collaboration and information sharing," it said. Other downsides cited by some officials included instances where some employees "were unreachable or were clearly away from their assigned duty station during calls" and the need for additional training on working in a remote environment"
Department of Defense officials across all 19 components reported that telework and remote work maintained, and in some cases improved, mission productivity and efficiency. Telework expanded communication and collaboration tools, extended personnel availability beyond normal facility hours, reduced full-day personal leave, increased training participation, and improved continuity during emergencies. Telework and remote work improved recruitment and retention for eligible positions but decreased morale and retention among ineligible employees, with many components losing staff to organizations offering greater flexibility. Challenges included reduced informal collaboration and information sharing, unreachable employees during duty hours, and the need for additional remote-work training.
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