Tech support 'trained monkey' fixed problem with two fingers
Briefly

Mark shares an experience with a former manager who disparaged his IT teammates while believing himself a tech expert. This manager received a premium laptop for his impressive PowerPoint skills, despite being incompetent with basic technical operations. One day, during an offsite meeting, Mark's frantic manager called for help when a PowerPoint presentation went awry. Mark explained that transitioning the laptop display to a projector required specific key combinations, illustrating the manager's lack of technical knowledge and reliance on Mark's expertise.
Mark's former manager, who claimed to be an IT expert, insultingly referred to his colleagues as 'trained monkeys', yet was deemed valuable by executives for his PowerPoint skills.
At the time, video output from laptops required specific key combinations for external displays, a fact that Mark had to explain to his frantic manager during a crisis.
Read at Theregister
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