"Microsoft has shipped a fix for commercial customers who believed they were enrolled in the Extended Security Updates (ESU) program but received error messages on the first Patch Tuesday after support ended. The patch was released in KB5072653, which Microsoft has referred to as the "Extended Security Updates (ESU) Licensing Preparation Package for Windows 10." To install it, a device must first have the October 2025 security update installed. Then the preparation package can be installed, and finally, the November 11 security update can be deployed."
"The ESU program was announced as a way for customers to continue receiving security updates for Windows 10 after support ended. It is a paid program, although some consumers can avoid the subscription charge depending on their region or willingness to sign up to Microsoft's services. It's been more than a year since Microsoft announced the ESU program for Windows 10, making its troubled start all the more disappointing. Some consumers encountered problems with the enrollment wizard, while other commercial customers who activated their devices through the Microsoft 365 admin center encountered installation errors. With Microsoft charging handsomely to keep the updates flowing - $61 per device for year one, doubling annually - the bumpy transition is vexing for admins."
Microsoft shipped a fix in KB5072653 labeled the Extended Security Updates (ESU) Licensing Preparation Package for Windows 10 after commercial customers encountered error messages on the first Patch Tuesday following end of support. Installation requires the October 2025 security update first, then the preparation package, and finally the November 11 security update. Microsoft has not clarified the preparation package's function beyond the required install order. ESU provides paid security updates for Windows 10 after support ended, with pricing starting at $61 per device in year one and doubling annually. Enrollment and activation problems affected some customers and administrators.
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