How SMEs can build diversity, equity and inclusion into their growth plans

"At Chubb Fire & Security UK&I, diversity, equity and inclusion are embedded into the way we work. One of our core values is to "Win with integrity, together" - and that means creating a workplace where every individual feels respected, included and able to thrive. We don't see DE&I as an initiative. We see it as a leadership standard. And while large organisations may have dedicated resources for this work, smaller businesses have a unique advantage: they can make change happen faster, with closer teams and more direct influence from leadership."

"In the UK, the legal case for inclusive workplaces is clear. Under the Equality Act 2010, businesses must ensure that people are not discriminated against based on protected characteristics, including race, gender, age, disability, religion, sexual orientation and more. But DE&I is not just a legal requirement. It's a competitive advantage. Research shows that diverse teams are better at problem-solving, more innovative and more adaptable in times of change. Inclusive cultures encourage trust and psychological safety - two factors that directly support retention, productivity and performance."

"At Chubb, we recognise that diversity, equity and inclusion are strong drivers of growth and innovation. We've seen how teams thrive when people feel safe to be themselves, share their perspectives and contribute without fear of judgement. It's not about meeting quotas; it's about unlocking potential."

Diversity, equity and inclusion belong at the core of business strategy for organisations of all sizes, including SMEs. Chubb Fire & Security UK&I embeds DE&I into everyday work and treats it as a leadership standard rather than a standalone initiative. The Equality Act 2010 creates a legal obligation to prevent discrimination across protected characteristics. Diverse teams deliver better problem-solving, innovation and adaptability, while inclusive cultures build trust and psychological safety that support retention, productivity and performance. Smaller businesses can leverage closer teams and direct leadership influence to implement change more rapidly and unlock employee potential.

Read at Business Matters