""At Philz, we have always believed everyone who walks through our doors deserves to feel welcome and safe, and that belief is at the core of everything we do...This is a change in how our stores look, not in who we are.""
""What's the experience that Philz Coffee is selling? What is it that makes them distinctive? And the focus on the flags, the focus on Pride, that really has been an important part of what Philz Coffee is all about.""
Philz Coffee has announced a new policy prohibiting all flags, including Pride flags, in its stores nationwide. The decision has upset many customers who feel it undermines the company's long-standing support for the LGBTQ community. The CEO stated that the change is about store appearance rather than the company's values. Experts warn that this move could alienate customers who view the Pride flag as integral to the brand's identity. The timeline for the removal of flags remains unclear.
Read at ABC7 San Francisco
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