"Throughout the past two decades, Beitel's north star goal as CTO has been to infuse technology throughout all stages of the home buying process, making it easier for shoppers to search for a home, find an agent, schedule tours, make a successful offer, and complete a transaction. But he has also been keenly focused on internal use cases and says there's not one part of the business where artificial intelligence isn't being considered as a tool that can improve workflows."
"Zillow's engineers have been using AI coding assistant tools like Cursor and Claude for well over two years. Beitel says the secret sauce is that Zillow constantly tests these AI coding tools and models, making constant adjustments to ensure the team is using the best technology for the desired outcome. Zillow measures productivity, as well as the quality of the work these AI coding assistants produce."
Zillow marked its 20th anniversary while David Beitel completed two decades as the company's CTO. Beitel prioritized infusing technology across every stage of the home-buying process to simplify search, agent discovery, tour scheduling, offer submission, and transaction completion. Artificial intelligence is applied to both external products and internal workflows across the business. Engineers have used AI coding assistants such as Cursor and Claude for multiple years, with continuous testing and measurement of productivity and output quality. All employees have access to ChatGPT, and Zillow uses Glean for protected enterprise search and generative AI with IT guardrails limiting data access.
Read at Fortune
Unable to calculate read time
Collection
[
|
...
]