When communication could mean life or death - Harvard Gazette
Briefly

When communication could mean life or death - Harvard Gazette
"Everyone can learn sign language. Deaf people can't learn to hear, and that's the difference."
"You can tell a lot by a person's facial expressions, even when you don't know sign language," she said."
"We all know how essential it is to calm someone down, to take deep breaths, in order to help them," Grein said."
"I want to demystify it, if you will," said Grein. "How do you work with an interpreter, if you've never worked with one? What are the expectations?"
MJ Grein interpreted for her deaf mother during medical appointments and now leads workshops to improve healthcare communication with deaf and hard-of-hearing patients. Workshops teach basic medical signs such as pain, help, emergency, nurse, doctor, and breathing, and recommend learning sign language from deaf instructors. Training emphasizes engaging directly with patients, attending to facial expressions and body language, and using even a few signs to increase patient security. Practical guidance includes how to work effectively with interpreters and setting clear expectations. Calming techniques, including deep breathing, are highlighted as essential during medical encounters.
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