"VARS Technology which provides automatic number plate recognition (ANPR) cameras and debt recovery services to one in eight petrol stations across the UK wrote to Nasim Khan, the registered owner of the couple's car, in July 2023 and told her she had to pay for the cost of the fuel, plus a 30 admin fee: a total of 50.01."
"During this time the couple's car was barred from the more than 1,300 petrol stations that VARS Technology operates at leaving them struggling to refuel their car. Nasim described the rejection from petrol stations as embarrassing, saying that an alarm system would trigger as if there was an armed raid any time they drove on to a forecourt with the company's security system."
Amjad Khan was accused of driving out of an Esso station without paying for 20.01 of fuel; VARS Technology wrote to the registered owner demanding 50.01 including a 30 admin fee. Amjad says he paid in cash and requested video footage to prove payment but never received it. The couple’s car was barred from more than 1,300 petrol stations for 19 months, triggering alarms and causing embarrassment and travel disruption. A debt collector later demanded 140.01 and threatened legal action. VARS presented an ANPR still image and a forecourt employee’s handwritten note at small claims mediation.
Read at www.theguardian.com
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