"Redmond has done so unilaterally, effectively endorsing "shadow IT" - the practice of bringing unapproved software and devices into the workplace. Earlier this year, Microsoft said it had adopted a new approach to shadow IT. "While earlier eras of our IT history focused on trying to prevent shadow IT, we are now concentrating on managing it," the biz said in a blog post. By "managing," Microsoft also means "enabling.""
"Microsoft says that employees can sign into Microsoft 365 apps using both personal and work accounts and now can use Copilot features from their personal plan (Personal, Family, or Premium) for business documents - even if their work account lacks a Copilot license. IT admins miffed at having their authority usurped by a diktat from Redmond can console themselves with the knowledge that Copilot's level of access "is strictly governed by the user's work account permissions, ensuring enterprise data remains protected.""
Microsoft now permits employees to sign into Microsoft 365 apps with personal and work accounts and to use Copilot features from personal plans (Personal, Family, or Premium) for business documents even when the work account lacks a Copilot license. The company frames the change as managing and enabling shadow IT rather than preventing it. Microsoft asserts that Copilot access remains governed by the user's work account permissions and Entra identity to protect enterprise data. IT teams can disallow personal Copilot usage through cloud policy controls, audit personal Copilot interactions, and apply enterprise protections, while critics and competing vendors may disagree.
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