AT&T's Employee Attendance Tracking Was Inaccurate | Entrepreneur

"Business Insider recently obtained leaked audio of an internal meeting last month where AT&T's Chief Marketing and Growth Officer, Kellyn Kenny, said that her division was cutting back on "presence tracking" or monitoring employees working hours through badge swipes, laptop network connections, and mobile location data. AT&T as a whole is reducing its reliance on the tracking system for all salaried employees, the outlet reported."

"AT&T workers have been back in the office five days a week since January, a move that was initially complicated by a lack of open desks and parking spaces at some locations. The company introduced the tracking system two years ago to catch employees who weren't showing up to work, but the system has since hit a few snags. Employees have complained about inaccurate tracking, noting that the potential for incorrect reports could make them targets for layoffs."

AT&T is scaling back an employee presence-tracking system after discovering the system produced inaccurate results and frustrated workers. The system tracked badge swipes, laptop network connections, and mobile location data to monitor working hours. Employees returned to the office five days a week since January amid shortages of open desks and parking. Reported errors included multi-hour discrepancies, tracking stopping during lunch and failing to resume, and weekend badge-ins lowering weekly averages. Workers feared incorrect reports could make them targets for layoffs. Company leadership acknowledged inaccuracies and began reducing reliance on the tracking reports.

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