Sony has temporarily halted sales and shipments of the Xperia 1 VII in Japan following numerous reports of the smartphone randomly shutting down, rebooting, and failing to turn on. Users experiencing these issues are advised to hold both the power and volume up buttons for 20 seconds to attempt recovery and to install the latest software update. Nonetheless, Sony acknowledges ongoing investigations into the cause of these problems, suggesting that the software update may not resolve all issues and could be a precautionary measure.
Reports have emerged about the Xperia 1 VII experiencing significant issues, including random shutdowns, reboots, and difficulties in powering on, prompting Sony to suspend sales.
Sony's guidelines suggest holding both the power button and volume up button for about 20 seconds to attempt a recovery for unresponsive Xperia 1 VII devices.
While a software update is advised, Sony is still investigating the underlying cause of the Xperia 1 VII's issues, indicating the update may be precautionary.
The Xperia 1 VII is facing serious reliability problems with multiple reports of malfunctioning units leading to the temporary halt of its sale in Japan.
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