"“We're not short of capability,” she explained to us, “we're weighed down by our own past.” Legacy workflows persist, old assumptions guide decisions, and “the way we've always done it” shapes strategy. In a market transformed by real-time data and automation, these habits quietly erode competitiveness."
"Legacy workflows persist, old assumptions guide decisions, and “the way we've always done it” shapes strategy. In a market transformed by real-time data and automation, these habits quietly erode competitiveness."
Virtal Systems once led in logistics but now struggles to keep pace. Elena says the firm is not short of capability, but is weighed down by its own past. Legacy workflows persist and old assumptions continue to guide decisions. “The way we’ve always done it” shapes strategy and limits adaptation. In a market transformed by real-time data and automation, these habits quietly reduce competitiveness. The result is slower progress despite existing expertise, because entrenched practices prevent effective response to new conditions.
Read at Harvard Business Review
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