"The customer turned on me, shoved us both in the chest and started screaming death threats. This incident highlights the extreme risks faced by transport workers daily."
"We've seen a lot more opportunists trying to travel for free, while violence against staff is through the roof. The severity of injuries has increased dramatically over the years."
"The rising levels of hostility and hate across society make clear that we cannot be complacent. We are actively working with staff and police to address these challenges."
Transport workers in London experience severe violence, including physical assaults and verbal harassment, with an average of 200 incidents reported weekly. The RMT union demands improved staffing and police presence at stations, as well as legal recognition of assaults on transport workers. Testimonies from workers reveal alarming trends, including a significant rise in violent incidents and serious injuries. The London Assembly has noted a 35% increase in assaults on rail staff since 2021. TfL acknowledges the issue and is collaborating with various stakeholders to enhance safety measures for transport employees.
Read at www.bbc.com
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