"Almost 10,500 cases of workrelated violence and aggression were recorded in the latest year of available data, though many incidents are believed to go unreported. The London Assembly's Transport Committee heard from transport workers as part of its investigation into the assaults and told Transport for London (TfL) and British Transport Police (BTP) they must do more to protect workers."
"Luke Banks, a revenue control officer on the London Underground, told the committee he was assaulted at King's Cross Station last year after stepping in to defend a colleague who was being threatened. 'We didn't hear anything from British Transport Police (BTP) for two hours. At a major station you'd expect BTP to come out fairly quickly, but I had to rely on colleagues to keep me safe.'"
"Bus driver Selington Rock Santan Fernande said his cabin door was broken after he announced a diversion. 'He then pulled my hair and started hammering I couldn't see right or left and was taken to the hospital. I couldn't sleep the whole night,' he said."
London's transport network experiences significant workplace violence against staff, with almost 10,500 recorded cases of assault and aggression annually, though actual numbers likely exceed reported figures. Transport workers including Underground revenue control officers and bus drivers have sustained serious injuries such as broken bones, noses, and hospitalizations. Incidents include assaults at major stations like King's Cross, with delayed police response times leaving workers reliant on colleagues for safety. The London Assembly's Transport Committee investigated these assaults and called on Transport for London and British Transport Police to strengthen worker protections. TfL's security director acknowledged tackling violence as an absolute priority.
#workplace-violence #transport-worker-safety #london-public-transport #police-response #worker-protection
Read at www.bbc.com
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