"People worldwide are being targeted by a massive spam wave originating from unsecured Zendesk support systems, with victims reporting receiving hundreds of emails with strange and sometimes alarming subject lines. The wave of spam messages started on January 18th, with people reporting on social media that they received hundreds of emails. While the messages do not appear to contain malicious links or obvious phishing attempts, the sheer volume and chaotic nature of the emails have made them highly confusing and potentially alarming for recipients."
"The emails are being generated by support platforms run by companies that use Zendesk for customer service. Attackers are abusing Zendesk's ability to allow unverified users to submit support tickets, which then automatically generate confirmation emails sent to the email address the attacker entered."
A massive spam wave originating from unsecured Zendesk support systems targeted people worldwide starting January 18. Victims reported receiving hundreds of emails with strange and sometimes alarming subject lines. The messages generally lacked malicious links or obvious phishing content, but their sheer volume and chaotic content made them confusing and potentially alarming for recipients. The emails were generated by support platforms operated by companies that use Zendesk for customer service. Attackers exploited Zendesk's feature allowing unverified users to submit support tickets, causing automatic confirmation emails to be sent to the email address entered by the attacker.
Read at DataBreaches.Net
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