"Salesforce Inc. told customers Tuesday that it won't pay a ransom demand from a hacker who claimed to have stolen a large amount of client data and threatened to publish it, according to an email seen by Bloomberg News. The company said in a security notification that it had received "credible threat intelligence" indicating that a hacking group, known as ShinyHunters, was planning to share information stolen during a security incident earlier in the year involving a number of its customers, according to the email."
"The incident involved the third-party app SalesLoft Inc., specifically its Drift app, which integrates with Salesforce to automate customer service interactions. The breach of the app resulted in the theft of data earlier this year from a number of organizations that use Salesforce. Allen Tsai, a Salesforce spokesperson, said the company won't engage, negotiate with or pay any extortion demand."
Salesforce notified customers that it will not pay a ransom demand after a hacker claimed to have stolen a large amount of client data and threatened to publish it. The company received credible threat intelligence that the hacking group ShinyHunters planned to share information taken during a prior security incident. The compromise originated with the third-party SalesLoft app, specifically its Drift integration with Salesforce, which automates customer service interactions. The breach resulted in theft of data earlier in the year from multiple organizations using Salesforce. A company spokesperson stated Salesforce will not engage, negotiate, or pay extortion demands.
Read at DataBreaches.Net
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